Ecom Express — Delivery and rude behavior of courier boy

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.ecomexpress.in

Hi,
I wanted to post the complaint but I could not see the option in your web site and this is the best I could see to communicate with you the experience I had yesterday.
I was expecting a package in Galaxy business park and I received a call to come to gate 3 which was good 10 mins from my building. I came to the spot and I saw two guys riding the motorcycle about to leave. I shouted at them to ask whether they are from Amazon and they said what is your name and rode away without stopping. I called back on their number and at first they didn't picked up and when they did. They said that they are coming back in 10 mins and they haven't, I waited for 15 mins and they didn't come and stopped picking up phone. This costed me around 30 mins of wait and wasted time.

Normally I would have understood and ignored if the courier person went back as he was in hurry but this guy went past me and made me (the customer) wait.

My package number is Ecom Express, Tracking #:[protected]
The call I received from the number was [protected]
Day :- 16/02/2017 .. Time 4:00 - 7:00 PM

I am giving you these details so that you can pick up the right culprit and do take necessary action. I am writing this to you as I am hurt. I have not contacted the seller or Amazon as Ecom has served me well before.

Please do share the actions taken in this regards, it is important for your business as well as in interest of justice and satisfaction of me as customer.

Thanks and Regards,
Ashish