[Resolved] Ecom Express — delivery boy couldn't deliver my product

jbhoopathi

from Calicut, Kerala

Address:

Adilabad, Andhra Pradesh, 504231

Tracking number is[protected]. It is shows 02/12 out for delivery somebody calling and taking my phone number also. But nobody calling to me and it delivery status shows that i am refused product and next day also came message out for delivery please available on phone but nobody came to me or call also but same shows on status i am refusing iam also complaint your customer care centre they are neglect to answer
Today also same i am refusing product
Is it service to customer
You should shut down your company. How can you behave like this with chsyomers. You made a mistake but you are that put on me

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Jan 11, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. Meanwhile, please share your alternate contact number to assist you further.

Regards,
Team Ecom Express