Ecom Express — Delivery Boy doing mischievous acts for delivery of courier

Address:First Floor, Building No. 3, Shop No. 2, 1St Floor, Diamond Complex, General Bus Stand, K. P. Road, Anantnag-192101

Sir,

One of the ecom express delivery boy namely Junaid (doing delivery job in ecom express at Anantnag (Jammu & Kashmir) had delivered many couriers to me like AwB No. [protected], [protected], [protected], [protected] has been delivered by the same delivery boy, but since couple of days he is doing mischievious acts by updating in app that the "Courier was undelivered as the address was unlocated" for this AwB No.[protected] as this courier is also on the same address as for above AwB numbers. The ordered items are very urgent as it was supposed to be delivered on 24th March, 2022 but the delivery boy is not delivering it intentionally. Even the delivery boy has been called back by me several times on his personal number [protected], but he is not attending my call. I am going to complaint against ecom express in consumer court here.

Regards,

Shabir Ahmad Tramboo
Contact : [protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
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