Ecom Express — delivery boy is not delivering the product

Vaishnav Pavithran

Address:

7 Panchsheel Marg Chanakyapuri

I have ahipped using ecom express and my tracking id is [protected].
The delivery went for delivery and asked the customer to come and pick from the location where he is calling her. The customer is a very old lady she is 86 years old lady. She rarely move out from the house. She ordered from me because in her neighbour one ordered from me and the product was delivered to her house but in her case the delivery boy is asking her to go to the point he is calling her. Very unsatisfied with this experience will never use ecom express again in my life and will not suggest to any of my clients or acquaintances.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express!

Please accept our apology for the inconvenience caused due to non-delivery of your shipment. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Ramen
Team Ecom Express