Ecom Express — Delivery boy lying (Address unlocatable

Address:Rogpur, Karatigram

Hi, my my order ref-AwB[protected]
like to inform you that Today morning your delivery boy call me for parcel. And that time he was just 5 minutes way from my location and i was guide him over telephonic my address which was given at time of order because i am regularly shopping through online. And he assured me he will call me when reached my location but now 2 pm received SMS from you that Undelivered as the address was unlocatable this completely joking because in Silchar if any one don't know the Rogpur than why you are appoint that type o[censored]nprofessional staff.
Was this information helpful?
No (0)
Yes (1)
Ecom Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sagar,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3645
    Resolved
    1263
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information