Ecom Express — delivery executive & pathetic service

Shipment no. [protected] & [protected].

Both the above mentioned shipment was delivered by the same person. He was extremely rude and asked us to outside the area, he wasn't even ready to come near building gate.

As i was out of home and there was no one at home other than my older parents (75+),

I requested the delivery executive to come nearby building gate so that it would be easy for parents to collect the parcel.
But he rather that understanding the situation he said, "i will wait outside area for 5 mins if no one comes i will from here"