MR-32, Saptarshi Park, Bidhannagar, Durgapur 713206
Dear sir, I order some skin care products in 29th june 2021.The delivery date was 5th of july today is 8th july still did not receive the product. But ecom express showed that OFD locked. They did not tried to contact me either. I already paid the money as the order was prepaid now they are not responding. Please help me out
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2021
Ecom Express Customer Care's response Dear Sudip,
Greetings From Ecom Express.
With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
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