Ecom Express — Delivery issue awb - [protected] | |
Dear team, I ordered and item pick up from the seller 6th oct 2021, and parcel is come to my location as shown your site as 14th oct 2021. 16Th oct at 5.33pm delivery boy call and say today is not possible to delivery due some reason and i agreed with him.After that there was no phn call and no contact. 27Th oct, mailed them regarding my issue. After that day on 28th oct again one call came but this time they never say any word just put the call on hold and the time duration was more than 1 mint. Same thing happend again same dy. After that on 29th oct 2021 now status shows that shipment rto locked revoked. I need my ordered product as soon as possible. my awb no. is [protected] Was this information helpful? | |
Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 01, 2021 Ecom Express Customer Care's response Dear Moumita, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express | |
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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