[Resolved] Ecom Express — delivery issue shipment refused without customer contact
Gyanpur, Sant Ravidas Nagar District, Uttar Pradesh, India
MaMaurya@123 on Aug 1, 2018
My shipment awb no.[protected] refused by self ecom express without contant customer. Customer don't know that his shpment already cancellled by ecom expess and one massage come from ecom express that customer resfuse shipppemt. This ecom behavior with customer is very worst and this show that ecom is how much sincere with customer. Very poor service.
Complaint marked as Resolved Sep 3, 2018
[Aug 01, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Aug 03, 2018
Greetings From Ecom Express
We regret for the inconvenience caused regards, we shall cross check with our centre and try to get issue resolve
Ecom Express Team
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