[Resolved] Ecom Express — delivery issue shipment refused without customer contact

 
1 Review
Gyanpur, Sant Ravidas Nagar District, Uttar Pradesh, India
 [email protected] on Aug 1, 2018
Dear sir,

My shipment awb no.[protected] refused by self ecom express without contant customer. Customer don't know that his shpment already cancellled by ecom expess and one massage come from ecom express that customer resfuse shipppemt. This ecom behavior with customer is very worst and this show that ecom is how much sincere with customer. Very poor service.
Complaint marked as Resolved Sep 3, 2018

Complaint Status


[Aug 01, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Aug 03, 2018
Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused regards, we shall cross check with our centre and try to get issue resolve
Regards,
Ecom Express Team
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    Ecom Express - delivery issue shipment refused without customer contact