Ecom Express — delivery item not reached correctly only product with free item only reached

SHIBILA SHERIN

from Noida, Uttar Pradesh

Address:

G3 interactive palakkad, Palakkad, Kerala, 678016

I ordered one product from online payment as cod the product with 1 item is free I get only that free item not get actual product ordered what happend I don't know ...I give payment as cod ..I checked the product after delivery boy leave the place.. can you help me to fix this what is the issue happend with this today I get the product
My name is shibila you delivered the area palakkad ..help me by give contact number of ecom palakkad branch

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express