Ecom Express — delivery not made and now showing as locked

[email protected]

Address:

Purulia, West Bengal, 723102

My order number is[protected] which reached the town on 14 the september and till date not delivered. There was no attempt made by the courier service and they updated as wrong address and now it is showing as locked. If they had difficulty in locating, they should have called me up. Ecom express courier is the worst courier service i have encountered till date. I have never faced any issues receiving parcels at the same address by other courier services.

Hope you could resolve this issue.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number[protected], as per our records the said shipment has been delivered on 19 Sep at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express