Ecom Express — Delivery of Ajio order

Ecom Express — Delivery of Ajio order

S sahithas Sep 21, 2021 Sep 23, 2021 This thread was updated on Sep 23, 2021

What is happening with the delivery of order no [protected]? It was supposed to be delivered by Sept 11. Reached destination city on Sept 5. Noone attempted delivery and now I see status is Shipment RTO Lock? Why? I want my order delivered. I raised a complaint on Twitter and was told the team will take this up on "priority". No update since then which was 3 days back. Is this your "priority" and "expedited support". What is happening? When will I get delivery? Was this information helpful? No (0) Yes (1)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 22, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

Santhosh_Yeddla

Sep 23, 2021

dont worry this was the case for a lot of ECOM Customer for the last 2 months. It will be retruned back to the seller shortly. ECOM Express customer care will not be able to help you, they will just say that there was an internal issue and that it will be delivered in 24 to 48 hours which will be a false promise .