Ecom Express — Delivery of Ajio product | |||||
AWB number[protected]. Shipment was not delivered to me, i have received only one time call from delivery agent, unable to pick the call due to i was in other call at the same time. Later i have tried multiple times for calling the same and no use. I have raised request with Ecom customer care for delivery and i got Podili Ecom office number and informed them to please deliver the same. They have tried only one time and updated two fake attempts in system and updated as Shipment un-delivered Shipment attempted - Customer refused to accept. Please deliver my product with me or confirm its available in Delivery center in Podili, i will come and collect. But no response and support so far and not received product, eve estimated delivery was 16th October 2021. Was this information helpful? | |||||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 28, 2021 Ecom Express Customer Care's response Dear Mhrao, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Expres | |||||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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My delivery tracking status shows delivery fail but I haven't received any call or parcel.
This is my tracking I'd [protected]
Kindly look into it and let me know.
Greetings from Ecom Express!
We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.
You shall be notified through a SMS on your registered number once the shipment is out for delivery.
Regards,
Team Ecom Express
Greetings from Ecom Express!
Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express