Ecom Express — Delivery of my parcel

Komal 007

Dec 4, 2021

Address:

plot no.50, Tanwar Chamber, Ring Road Mahapura, Chimanpura, Bhkrota, Jaipur

OFD lock is applied on my parcel and it is 5 days delay already and no any single call is done to my customer .

Remove ofd lock and deliver my parcel

[protected]

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment. Our Delivery center Team already working on this and expedite the delivery of the shipment at the earliest.

We appreciate your patience.

Regards,
Team Ecom Express

Verified Support

Dec 10, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express