[Resolved] Ecom Express — delivery of nykaa products

Pradeepta .p

from Bengaluru, Karnataka

Address:

Shimoga, Karnataka, 577201

I'm pradeepta and the product's awd number is[protected]. It's prepaid product. I had received a mail referring it's delivery on 24th december before 7pm but i haven't received the item till now. But received a mail stating the products are delivered which is incorrect. Kindly resolve the matter and deliver the products today and correct ecomexpress helpline numbers displayed on the various websites. None of them are working.

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Jan 30, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.

Regards,
Team Ecom Express