Ecom Express — Delivery of shipment [protected]

First I want to tell you what pathetic services offered by your ground level staff and there is no coordination between your customer care and ground staff .Last three days I am receiving a message in the morning that my packet will delivered today and and at evening when check the status is was undelivered.I have not received any call from your field executive and your field executive without visited address update the status it is undelivered .did you assign any other the packet which is not delivered for any reason can contact the customer and ask for reason why packed is not delivered.If I am least concern about that packed then why I called up every evening to your customer care for rescheduling my delivery.how my packed will delivered by tomorrow ensure it.I have not received any call from these 3 day from your field executive.worring about their packet is customer responsibility, from your side left on God.Iam very disappointed from your pathetic customer services.