Ecom Express — Delivery person always denied doorstep delivery

Address:

Patnagarh, Bolangir, Odisha, Pincode- 767025

I have ordered a product via Wow Skin Science 7th may and product was shipped on 8th. Now delivery person is denying to deliver this product at my home and asked me to collect it from their office which is far from my home. Now on amazon the status is showing as "attempted delivery, customer was unavailable or wrong address" which is wrong information. Now it's show ofd lock applied. They asked me to collect it from a different point, but i was unable to go that point. When i requested them to deliver at my home, they said to raise a complaint. After three technical attempt they return my product. I am very much disappointed with is service. Please do the needful to deliver the product at my home. It's not the first time they do. They always tell when my product come from ecom express. Please take action against this branch. They always disappointed me.
Tracking ID: [protected]
Order ID: 1459510