Ecom Express — Delivery person robbed the parcel and kept wet mop inside the parcel.
S
Surabi chunky lawyer
from New Delhi, Delhi
Jun 30, 2022
Jul 2, 2022
This thread was updated on Jul 2, 2022
Address:
Valasaravakkam
Hi,
I am surabi from Chennai. My customer received a parcel delivered via e-com express with Awb number [protected]
There was nobody available in customer house. Still the delivery person called customer and asked for otp. Immediately he cut the call. Since nobody at home he simply opened the parcel and robbed the content and later put a wet mop inside the parcel. Dumped it to the shoe rack and left the place. My customer was shocked to find parcel open and old rag wet mop inside the parcel as she returned home. It is obvious that the delivery person have robbed it and kept garbage inside purposely. I request u to take action against the particular branch and employee and return the robbed product to my customer at the earliest.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Thank you for letting us know about the issue. We sincerely apologise for the inconvenience that you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials. Kindly share your alternate contact number to assist you further.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment