[Resolved]  Ecom Express — delivery product not received

Last sunday at 6:10 pm i have received a msg from your company that the myntra product of deepika padukone all about you has been delivered to ladies hostel government medical college ernakulam. But till now i haven't received any product. My money is lost. Either you have to refund my amount back or have to resend the product in the same amount. Respond as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2018
Ecom Express Customer Care's response
Dear Urmila,

Greetings from Ecom Express!

We regret for the inconvenience caused regards to the delay in delivery.. Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance.

Regards,
Ecom Express Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6406
    Pending
    3645
    Resolved
    1263
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information