Ecom Express — delivery related

Address:Chaudhary Vas bherugadh road Bhatana Tehsil Reodar Dist. Sirohi Rajasthan., Hanuman Mandir Reodar Rajasthan - 307514

Dear sir Ecom Express
This is my order id [protected]. On October 27, I got a call from an executive from Abu Road which is not my pin code area, he said that your parcel has come, then I said that you send us to the tehsil where the address is, then he said it is fine, I will come. But till today no one of your officer came to deliver my parcel, delayed my parcel by 3 days and till date my parcel has not arrived while I have received all other orders, I would like to tell you that this is your poor service even after so much time They are not being shipped, the product has not even arrived in our area from above, till today the product should have come at least in our serviceable area. Will be requested to send me my parcel tomorrow, otherwise keep it with you, we do not want such wasteful and rubbish service. Tomorrow please contact me once on this mobile number [protected].
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2021
Ecom Express Customer Care's response
Dear Mangala,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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