Ecom Express — Delivery Staff and ecomexpress company

Surajit2022

Mar 28, 2022

Address:

Dhal pramanik para,jumainaskar/dholer more,Dhal P U F P Primary School. West Bengal. Pin- 743399.

Respected sir/madam,
Iam kamal pramanik..my submission humble is that..i have return/refund my products on 26/03/22.
But today tracking my status showing unsuccessful pickup.. So iam calling for customer care ecomexpress ..they are is a taking me your product is unsuccessful.. So but Not received any message and any call from delivery partner for Ecomexpress . Why will do this delivery partner any time..
Name- Kamal Pramanik.
Tracking nunber- [protected]

Order Id- 220323MM6KP49C

Address- Dhal pramanik para, jumainaskar/dholer more, Dhal P U F P Primary School. West Bengal. Pin- 743399.
Please action this delivery partner Against.
Yesterday same problem, and today ia same problem..please kindly taken action for delivery partner..
Delivery Partner Name- Anupkumar Naskar.

Regarding:
Kamal Pramanik.
Registered Mobile Number- [protected]
Username- surajitbabu
Registered Email Id- [protected]@gmail.com

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express.

Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest.

Regards,
Team Ecom Express

Verified Support

Apr 02, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

We regret for the inconvenience caused. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express