Ecom Express — Did not receive Product from oziva [protected]

I git a call from ecomm express delivery guy, saying my door is locked and he is giving my order to society guard at society gate.. i made me talked to some body and said that he gave the product to guard .
But while coming in evening from office. I asked secutrity guard. He said no one gave anything and no one came from ecomm express.
My order was worth 1500 and am feeling cheated.
Kindly help
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Ecom Express customer support has been notified about the posted complaint.
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Dear Bhawna,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,

Team Ecom Express

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