Ecom Express — Did not receive the delivery since 2 days and not even been made contact regarding the delivery to me.

My delivery( Tracking ID[protected] ) by Ecom express has been pending since 2 days. They didn’t even bother to contact and inform me about the status of the shipment. As the payment for the item has been paid in advance, it is a matter of serious concern for me. Please help me out.
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Ecom Express customer support has been notified about the posted complaint.
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Whenever I try to track the shipment at the end of the day they say Shipment attempted - Residence/Office closed, but the fact they didn’t even contacted me for the delivery. Such a pathetic service.
Dear Somesh,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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