Ecom Express — didn't receive my product yet

Address:Alappuzha, Kerala

My name is pratheeksha prakash. I order a t-shirt from bewkoof.com.
The order says it's been delivered. But
No package has been delivered to me.
Received a call in the morning a man asked my address and said will contact me as soon as he reached. And by the evening i received a message that it's been delivered. But i didn't receive any call or package from them.
Please look after the query as soon as possible.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
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