My name is Akash my AWB no. [protected] my courier is in the shipment Center of Hyderabad from the day of 19 July and today’s date if 6 August and I didn’t get it till now I have complained 5 times to Costmur service Center they telling me day after days
Was this information helpful?
No (0)
Yes (1)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2022
Ecom Express Customer Care's response Dear Akash,
Greetings from Ecom Express!
We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.
You shall be notified through a SMS on your registered number once the shipment is out for delivery.
Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment