Ecom Express — Ecom Express a bad logistics service

hygff

Feb 20, 2022

Address:

Ecomexpress SHORNUR, palakkad

Have ordered 6 products in shopee and it was to be delivered by ecomexpress.But the when the product reached the nearest delivery hub SHORNUR.It is showing that the customer refuse to accept the order with out calling me or making any Sms.When i complaint it in ecomexpress.the next day delivery they wrote customer requested for the future delivery and so on.the product reached on 13 feb 2022.i made many complaint but not resolved.my AWN Number is [protected]. please resolve the issue i need my product.My other 5 products also have the same issue.please take action against the SHORNUR ecomexpress agency.The other AWN number are
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express.

Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest.

Regards,
Team Ecom Express

Verified Support

Mar 10, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express