Ecom Express — Ecom Express Delivery people not delivering my order due to not receiving otp

Venkata Raghunandan Raghammudi

Nov 1, 2021

Address:

TUNI

Company neither responding to my calls nor taking things seriously. They are telling they have send me an otp on my number. But i havent recieved any otp. I have explained and tried to talk with the courier boy several times but he says its policy. I told him to make a call so that i can talk to his executive but he always denies this. I have complaint about and mailed it to them but havent recieved any further replies from them. I tried to contact to customer care service but it did not worked.
Please help me out so that i can get my order as soon as possible. Its urgent.

Order Number : [protected]

PLS PLS PLS resolve this

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2021

Ecom Express Customer Care's response Dear Venkata,

Greetings from Ecom Express

With reference to your query regarding the said tracking number, the said shipment is currently out for delivery and the delivery person may coordinate with you before his visit.

Please confirm if the shipment is undelivered to assist you.

Regards,
Team Ecom Express