Ecom Express — Ecom express - product not delivered

I ordered some stuffs from this organisation called physics wallah and my parcel was dispatched to ecom express on 7 th June. I has not been delivered yet and on tracking it shows RTO lock. My AWB no is [protected]. Please provide me the parcel as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (4)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2021
Ecom Express Customer Care's response
Dear Shruti,

Greetings From Ecom Express.

Thank you for writing to us. As per our records, the said shipment has yet not been handed over to us. You can also contact your shopping portal for further assistance.

Regards,

Team Ecom Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6405
    Pending
    3645
    Resolved
    1263
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information