Ecom Express — Ecom express service is pathetic!

Website:ecomexpress.in

I have ordered a small and simple package from ecom express. Its been 15 days since i am continuously trying to contact the company for collecting some info. Everytime i call them i get to know that my product has been "misrouted". Not once, not twice, but **thrice**... Enough is enough...I have been raising complaints but no one is attending, and i live in a metropolitan city but still the order is not reaching my nearest delivery centre. Enough is enough...
I just want my order anyhow. I cant wait anymore.
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Ecom Express customer support has been notified about the posted complaint.
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Dear Shreshtha,

Greetings from Ecom Express.

Thank you for writing to us. Request you to kindly share 9 or 10 digit AWB/Tracking number to assist you on the same.

Regards,
Team Ecom Express

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