Ecom Express — Ecom Express shipment rto lock and revoked

My shipment AWB - [protected]
in status it shows as shipment rto lock
earlier it was out for delivery for almost 15 days.
they called me 3-4 times to confirm my address and one day i got 1 small miss call and after that it shows as customer not available.

i have called customer care around 4-5 times and they say tomorrow it will deliver. Please have a common sense and don't fool around people.
Deliver my shipment ASAP.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express
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