Sir,
I am extremely sorry to inform you that, the above content not delivered to me intentionally, please go through tracking cp, i hope you will certainly understand the sincerity of delivery point here. I am ready to provide you the feedback if you want to. Another coincident is with 1 mg parcel where your support staff forcefully cancelled the order leaving me in troubles.
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Ecom Express customer support has been notified about the posted complaint.
With the reference to your query regarding the AWB number [protected], pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express
Nov 12, 2019
Updated by Radhesh C Paul I am totally not satisfied with your comments. The item was in my city for about fifteen days and I always in touch with your delivery boy over phone always in applicable cases. Without hearing me you have given one sided comments in your favour. The delivery attempts were beyond office hours between 8.30PM and 9.15 PM. I hope you will investigate the matter and find the truth and arrange to pay me compensation for such occurrence for which I suffered a lot.
Regards,
Verified Support
Nov 16, 2019
Ecom Express Customer Care's response Dear Sir,
Greetings from Ecom Express
We apologize for the inconvenience caused. We have checked and found that your shipment has been already returned to your shopping portal as per instructions received from your shopping portal. We request you to coordinate with shopping portal for further assistance against the same.
I am totally not satisfied with your comments. The item was in my city for about fifteen days and I always in touch with your delivery boy over phone always in applicable cases. Without hearing me you have given one sided comments in your favour. The delivery attempts were beyond office hours between 8.30PM and 9.15 PM. I hope you will investigate the matter and find the truth and arrange to pay me compensation for such occurrence for which I suffered a lot.
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Regards,