[Resolved] Ecom Express — ecom not picking reverse order and sending message first attempt call not picked

neerajatul

from Hyderabad, Telangana

Address:

Ghaziabad, Uttar Pradesh, 201102

My self is neeraj. I got the message fr ecom that in first attempt call not picked that is why reverse order order could not pickup while no call made from ecom side.
This has been happened 5 times. Each time i called to ecom customer care and they update me that they will pick it up tomorrow at 12.00 o, clock. But nothing happened.

First shipment[protected]
Second shipment[protected]

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Dec 7, 2018

Complaint marked as Resolved

no action so far taken by ecom not emailed only sms

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Please accept our apology. We shall cross check with our center and try to get this resolved at the earliest.

Regards,
Team Ecom Express