Ecom Express — Ecomexpress complaint

Address:Hyderabad
Website:Ecom express

Pathetic useless service by ecom express! My order was due about5-6 days ago and it still hasn’t been delivered. It shows next day delivery everyday and the agent calls me and asks my address everyday. As soon as I tell him the location he cancels the order and submits “order cancelled by customer “
This has been going on from the past five days straight and now OFD lock is applied. I can’t keep waiting everyday, we have a lot of other work to do as well! My order is[protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2021
Ecom Express Customer Care's response
Dear Tina,

Greetings from Ecom Express

Please accept our apology for the inconvenience caused and your mentioned shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,

Team Ecom Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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