[Resolved] Ecom Express — Exchange dress

A

Anandhi. T

from Bengaluru, Karnataka

Nov 25, 2021

Address:

Electronic city, bangalore

Respected sir/madam,
I was complaint about exchange dress.. I was placed the order on 26th October in meesho. I got delivery on 31st October.. Dress had some damage so I replaced the dress on 1st November and 2nd November delivery boy called me for exchange the dress.. Delivery boy picked the dress after picking I didn't get pickup message. I was complaint to meesho and ecom express customer service also there is no use still am waiting only...delivery boy(His name is Manjunath)are playing over here...Pls I need your help for rescue my dress or refund amount.

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Dec 2, 2021

Complaint marked as Resolved

Respected sir, .. My complaint was not yet resolved.. They are mentioned complaint was resolved. Pls I need your help for refund amount or dress.. Tracking I'd:5543239361 Order :53064209780..after picked my dress I didn't get sms proof or exchange dress from the delivery boy. Pls do needful. Thk u sir

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2021

Ecom Express Customer Care's response Dear Anandhi,

Greetings from Ecom Express

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused. With reference to your query regarding the Reverse Pick up tracking number, we are coordinating with the concerned team to get this resolved at the earliest.

Regards,
Team Ecom Express

Verified Support

Dec 14, 2021

Ecom Express Customer Care's response Dear Anandhi,

Greetings from Ecom Express.

Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest.

Regards,
Team Ecom Express

Verified Support

Dec 21, 2021

Ecom Express Customer Care's response Dear Anandhi,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-connection of your Return shipment which already has been picked up, so we shall coordinate with our center to look into the matter and resolve at the earliest.

Regards,
Team Ecom Express

Verified Support

Dec 21, 2021

Ecom Express Customer Care's response Dear Anandhi,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-connection of your Return shipment which already has been picked up, so we shall coordinate with our center to look into the matter and resolve at the earliest.

Regards,
Team Ecom Express