Ecom Express — Exchange product (shirt) picked up but haven't received any receipt/ Message

Ecom Express — Exchange product (shirt) picked up but haven't received any receipt/ Message

B BharatiAish Feb 4, 2022 Mar 21, 2022 This thread was updated on Mar 21, 2022

I have placed a exchange request in meesho app on[protected] and on[protected] ecom express delivery boy has collected the same at 12:50pm (Tracking ID:[protected]) and haven't received any receipt/message from your side. I have contacted ecom express and the executive have rasied a complaint against it. But the complaint was still in process from more than a month. So I unable to receive either exchanged product nor my money. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 07, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the reverse pick up request. Regards, Team Ecom Express Mar 08, 2022 Updated by BharatiAish I have contacted shopping portal to re-register the reverse pick up request but they are asking pickup receipt/ message from Ecom express. Without providing receipt or message they can't help me. Hence I request you to provide the same. Mar 21, 2022 Updated by BharatiAish I have placed a exchange request in meesho app on[protected] and on[protected] ecom express delivery boy has collected the same at 12:50pm (Tracking ID:[protected]) and haven't received any receipt/message from your side. I have contacted ecom express and the executive have rasied a complaint against it. But the complaint was still in process from more than a month. So I unable to receive either exchanged product nor my money. I have contacted shopping portal to re-register the reverse pick up request but they are asking pickup receipt/ message from Ecom express. Without providing receipt or message they can't help me. Hence I request you to provide the same.
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BharatiAish

Mar 8, 2022

I have contacted shopping portal to re-register the reverse pick up request but they are asking pickup receipt/ message from Ecom express.
Without providing receipt or message they can't help me. Hence I request you to provide the same.