Ecom Express — Extremely late Delivery

I'm in utmost disappointment as to how late my order is taking to reach me and specially when the order had to come from Gurgaon to Vasant Kunj.

I really don't know what's the confusion here.
Requesting you to please sort it out somehow as there is no point if the order doesn't serve your coustomer on time. Else please cancel it.
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Ecom Express customer support has been notified about the posted complaint.
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AwB [protected]
Ecom Express Customer Care's response, Feb 8, 2023
Verified Support
Dear Kiru,

Greetings from Ecom Express!

We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.

You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express
Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent.

Ecom Express Customer Care's response, Feb 10, 2023
Verified Support
Dear Manushi,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the AWB number, the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 14th February.

Regards,
Team Ecom Express
Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent.

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