Ecom Express — Fake product /damaged/no product | |||
I booked a noise smart watch with a noise wireless headphone total cost arround 1699. but whem they send the product there is no smart watch also headph is there.only a road side simple watch cost arround 100-150 is there..when the delivery boy came i told him to open that so that i can check..but he forced me not to open .if i want to return after received immidiately i will get the link for return with details..i enquire with him several question, he told me that product is deliver by ecom office banagore. i am sure there is something going on to send fake product and taking money from people.. dont know whether i will get my money back or not.but some action need to be taken immidiately. for me i want my money back. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 26, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal. Regards, Ramen Team Ecom Express | |||
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