Ecom Express — Falsely Claiming rejection of delivery

Ecom Express — Falsely Claiming rejection of delivery

K Koya Srinivasa Rao Nov 10, 2021 Nov 11, 2021 This thread was updated on Nov 11, 2021

I have ordered a product on COD terms and waiting for the delivery for more than 10 days after the product reached my town. I have complained about no change of status for more than 5 days. On the 10th day, the status is changed to RTO. Was this information helpful? No (0) Yes (1)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Nov 11, 2021

Verified Support

Dear Srinivasa,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express