Ecom Express — Faulty products delivered

Address:

https://ecomexpress.in/

I ordered clothes worth 900 but a torn saree was delivered to me. When I called the delivery person he said I will get my cash back but then marked my order as delivered and their customer care services do not work.
Since the delivery address of the shopping page was also not mentioned I 100% believe that this delivery page is associated with such fraudsters, if they were authentic they would refund my money and block such accounts from availing their services.
The internet is flooded with complaints against them and watching that they're still running smoothly is saddening.

Kindly help me get my money back!