[Resolved]  Ecom Express — field activity failed

Address: Murshidabad, West Bengal, 742301

Why my field activity failed?
B number:

[protected]

Current status:

Field activity failed

Order number:

App-[protected]
Information request:

29-jan-2019 19:15

03 feb, 2019
17:21 hrs field activity failed
11:42 hrs out for delivery
09:57 hrs
09:57 hrs package in-scan at dc
02 feb, 2019
18:21 hrs bag scanned at dc
18:18 hrs bag scanned at dc
14:28 hrs
14:28 hrs bag connected from hub
13:44 hrs bag scanned at hub
13:31 hrs
11:58 hrs
01:47 hrs
00:40 hrs
00:40 hrs bag connected from hub
01 feb, 2019
20:11 hrs bag scanned at hub
17:28 hrs shipment connected to ahmedabad - ahv
15:20 hrs package arrived at ecom facility
15:20 hrs bag scanned at dc
12:54 hrs bag scanned at hub
05:50 hrs
05:49 hrs bag connected from hub
31 jan, 2019
14:13 hrs bag scanned at hub
07:23 hrs
07:21 hrs bag connected from dc
30 jan, 2019
13:13 hrs shipment connected to kolkata - ccp
13:13 hrs package arrived at ecom facility
12:14 hrs field activity done
09:01 hrs out on job
29 jan, 2019
19:15 hrs eds registered (Activity time :[protected], 12pm-4pm)
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Mar 7, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.

Regards,
Team Ecom Express
 
1 Comment

Comments

Hi
On 19 Jan 2019 booking was under tracking number[protected] but it showing delivered
Please give the details who received the parcel..
Customer has not received

field activity failed - Comment #3341286 - Image #0
Ecom Express Customer Care's response, Feb 4, 2019
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.

Regards,
Team Ecom Express

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