Ecom Express — fincare bank kyc pending from 45 days

arathaure

from New Delhi, Delhi

Address:

New Delhi, New Delhi, Delhi, 110045

Hi have schedule a appointment for kyc for fincare bank kyc through ecom express atleast 45 days back. After every 2-4 days i receive a call from ecom express asking for feedback about kyc done or not but it is not yet done. Its pathetic it seems no one has monitoring on it. Please don't harass a customer if you can't arrange for kyc at least do not harass a customer by calling everyday and asking for feedback.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express