Ecom Express — Fraud Company- complaint regarding delivery

Ecom Express its fraudd company and there employer are the worst in the world. I have ordered some product and the courier company is Ecom express they collected about 110 rupees for delivery.

I ordered on 6th Feb 2021, they made first attempt of call on 15th Feb, these executive will call you from some app but they dont talk. I received the call but no one was talking i hold it for 1 minutes then disconnect it continues for next 4 days same call but no one talk.

These frauds will mention the feedback we attempt to deliver but customer was not available. Now after 4 days these Ecom Express they locked my product without even consulting me.

Its 100% Fraud company, i called talk to customer care and informed about these 3 times every time they will give assurance but no response. still my product is locked.

I suggest dont even think of delivering your essentials with this company its fraud.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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