Ecom Express — Fraud complaint against delivery person name Premananda Ahongshangbam in Imphal Manipur | |||
The above mentioned delivery person called me yesterday at around 7:00 pm from the ecom app requesting if my delivery could be done today in which I said ok but requested him to deliver it before 10:30 am as I have to attain my official duty. Infact the delivery was supposed to be done yesterday and he said he couldn't do it since there were many delivery to be done. Then he said his he is nearby my house and he made me belived that he ll delivered it to me when the comes back home. He asked for my delivery pin and believing him I gave it. However he didn't turn up at all for almost 2 hour. Suspecting a fraud I went to the link for giving the feedbacks and got his name. I enquired about his details from the social media and contacted indirectly through a mutual fren. This has led to deliver my parcel but the package was fully opened. He even asked what was inside the package when he first called me from the ecom app. This is a case of fraud and I really want this person to be dismissed from the ecom which may tarnish the company and also to avoid such case in the future. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 02, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express We are deeply regret for the inconvenience caused. We never intent to give such experience to our Customer. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express | |||
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