Ecom Express — Galaxy buds

Dear sir,

I ordered one product on 21 july 2020 and still product is not delivered.
Now it show status shipment rto lock - 77.
Your courier boy did not even call me and reach my home for delivery. And it show undelivered status and i received message like customer refuse to accept but he didn't even called me or reached my home. Now i want my product fast
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
Ecom Express Customer Care's response
Dear Sukhpreet,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express
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