Ecom Express — Gave invalid mobile number of a delivery boy.

This morning(23-DEC-2021) i have received a message from e-com express with my product details like tracking no. PIN etc. along with a delivery boy contact no. when i try to call him it is saying "Invalid Number". After that i called customer care number but no use. My motive is just to verify my address delivery state. I think this is too poor management.
Was this information helpful?
No (0)
Yes (2)
Ecom Express customer support has been notified about the posted complaint.
Dec 23, 2021
Updated by Ankit Singh Thakur
It is saying number does not exist.
Verified Support
Dec 25, 2021
Ecom Express Customer Care's response
Dear Ankit,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6417
    Pending
    3642
    Resolved
    1266
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information