Ecom Express — Got msg for product delivery on 1/06/2021 but till now not received

Hwz

Jun 3, 2021

Address:

Vittal shetty shetty tailors shakti mahal building kasaragod 671121Near ksrtc depot

Dear Team

I got msg on 1st June that parcel which I ordered was delivered but till now I didn't received the parcel kindly help me regarding this on urgent basis. Actually I opted to collect from courier office Courier guy who contacted me regarding this was not able to connect now kindly do the needful

Your AwB [protected] is delivered to KVITTALASHETTY. Click to give feedback http://ecxp.in/?q=[protected]. ECOM EXPRESS

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Meanwhile, you can provide your alternate contact number to assist you.

Regards,
Team Ecom Express

Verified Support

Jun 27, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

Regards,
Ecom Express Team