Ecom Express — Harassment in delivery

Tanushreebses

from Delhi, Delhi

May 8, 2023

Address:

Digi seva kendra

I have ordered a product online from meesho which was out for delivery since Thursday 4.5.2023.It was then told that there was a confusion in address although I have received many product in this address without any hassle.The next alloted delivery boy with a very rude and disappointing nature called me on holiday seeing it is an office address.His contact number is [protected]. He rudely assured to deliver it on Monday.But when I called him today he rudely stated that he has no idea about my parcel and is on leave.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 9, 2023

Verified Support

Dear Tanusree,

Greetings from Ecom Express

We regret for the inconvenience caused. We will get this investigated and action will be taken against the errant official. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express