Ecom Express — Havn't got the delivery yet

Address:	Mumbai City, Maharashtra, 250110
Website:	ecomexpress.in

I placed an order of sony xperia z1on 12th october on rediff. The seller dispatched the product on 14th of oct and i haven't got the delivery till date. Their tracking site says that product is in mumbai while their customer care representative says that its in delhi. Please note that they do not attend any phone calls nor they reply to emails at first attempt. I have been trying their number since 3 days and yet i am about to hear a word from them. After sending a couple of emails they replace that the consignment has reached its Delhi hub.After 2 days I again sent them a mail regarding whereabouts of the products, and again they have the same answer that its lying at their delhi hub. They need to deliver it to my address in Meerut but seems like they are not interested. I request the company to arrange a call back as soon as possible. AWB:[protected]