Ecom Express — Heavy delay

Sir,
I am from kerala. I have purchased a wireless AirPod from gonoisecom . My product is conected when i referred current status but it's still on waleyar hub for unknown reasons. The item was kept at waleyar hub for more than 10 days. Then last I Anlysed order status it's still on walayar hub again. Now it is being Ashamed of your delivery service. The reason for kept that product in waleyar hub is unknown. ECOME EXPRESS DELIVERY SERVICE IS VERY POOR IT'S NOT I EXPERIENCED FOR ONCE NOW SEVERAL TIMES THEY WERE REPEATED THIS FAULT AGAIN PLEASE TELL THE REASON FOR IT. No speed in delivery. Fed up of you. YOUR DELIVERY SERVICE IS VERY VERY POOR. Immediately Transit and Fasten delivery of my product It's an urgent