Ecom Express — I am get back wrong return product

Address:

thatiparthi, thatiparthi village

Sir/mam
i am vendor in meesho.i am getting wrong return product from customer.this incident happend 2/12/2022.claint name: p.rajakumari.address:padanapalam village, prakasam district, andhrapradesh, 523305.
I AM VENDOR IN MEESHO.ONE DAY I AM GETTING ORDER FROM MEESHO AND I AM PACKED THE PRODUCT.MY PRODUCT IS :SAREE.
DELIVERY BOY IS COLLECTED PRODUCT FROM ME AND DELIVERED THE CUSTOMER.CUSTOMER IS RETURN THE PRODUCT.2/12/2022 I AM GETTING RETURNED PRODUCT.THAT TIME I AM OPEN THE PRODUCT AND CAPTUREDED THE VIDEO.WHEN I AM OPEN THE PACKET, I AM SEE THE PRODUCT AND COMPARED WITH SENDING PRODUCT.AFTER COMPLITION OF ENQUIRY I AM RELISED I AM GETTING WRONG RETURN AND I AM RISE THE TICKET IN MEESHO.THEY DO NOT RESPONDED MY COMPLAINT.I WANT EITHER ORIGINAL SARRE OR COMPANSATION.MY PRODUCT COST IS 10000 RUPEES.